Retail Banking2017-01-13T14:32:03+00:00

Retail Banking

With declining branch traffic and customers who are increasingly wary and distrustful of their bank, it is more important than ever to make an impact when interacting with customers in the branch or on the phone. Our Retail Banking Training Program equips banking professionals with clear insights and a consistent, practical, efficient, and sustainable approach to effectively serve customers on financial issues most relevant to them. The result is the delivery of a consistent and differentiated sales experience that builds loyalty and more profitable customer relationships.


Greene Consulting has deployed our Retail Banking Program at some of the largest retail banks in the country. Whether your bank has 100 or 10,000 bankers, the program is uniquely designed to minimize time out of market, maximize retention of knowledge, and provide sustainability through ongoing skill development. It also provides organizations with a just-in-time sales training experience for new hires as turnover and growth occur.



  • Coaching Value Leadership Mentor

Coaching Value – Do You Have It?

October 10th, 2017|Comments Off on Coaching Value – Do You Have It?

Sales reps reporting to great managers report high levels of job satisfaction and deliver four times more revenue than those working for poor managers. [...]

Are YOU Delivering a Consistent, Client-Centered Experience?

August 3rd, 2017|Comments Off on Are YOU Delivering a Consistent, Client-Centered Experience?

Consider the following conclusions from a 2012 Corporate Executive Board report titled Building Loyalty Through a High-Quality Client Experience: “Clients’ low confidence in financial [...]

Want to Increase Sales? Stop Selling and Serve!

May 10th, 2017|Comments Off on Want to Increase Sales? Stop Selling and Serve!

Don’t let this title deceive you. We are not suggesting you eliminate the word “sales” from your organizational vocabulary. It’s a valid term and [...]


Subscribe to our blog to get access to Industry Trends and Insights as well as timely Practice Management ideas  you can implement yourself. Stay up-to-date on the latest industry news. Subscribe today!

You have Successfully Subscribed!