At Greene Consulting, we provide our services and capabilities with uncompromising commitment toward serving our clients with the utmost in respect, integrity, and the highest standards of excellence. And our clients, in turn, provide us feedback on successes they have achieved while implementing our solutions.
What Our Clients Say
“Greene Consulting was a game changer for us, and I appreciate any opportunity to keep learning from the team at Greene Consulting."
Wealth Management Market Executive
“Working with you guys has proven to be both career-changing and life-changing for me.”
“As a result of your guidance, I am a better advisor, a better dad, and a better man.”
“35 years in the business as a top-performer and I have seen my share of approaches to the business. This is the first one that I can actually apply and use to enhance my performance. Working with you guys has completely changed my career.”
I just want to let you know that I believe I speak for everyone who attended the Greene Consulting training the last couple days when I say that it was a phenomenal experience. Everyone hates to give up two days of their week but it was definitely worth it. I took away several new things from the session that I am going to implement into my practice right away.
I sincerely believe time spent going through the Greene Consulting program is a game changer for me. I had numerous light-bulb moments and am very excited for all of us in all lines of business at how well these techniques will assist us in enriching our practices and clients’ lives.
Your course was one of the most enjoyable ones I have attended in the 18 years I have been working in Financial Services and you were, without a doubt, the best instructor. You made it enjoyable and easy to follow along regardless of the quantity of information you had to put in front of us in that short period of time.
Thank you for sharing client experience with us. It has made a huge difference in my professional and personal life. It has given me process and direction for values that were already core to me … like purity of intent. I am a better man, dad, and banker because of my growth in how we deal with our clients.
Training was very helpful yesterday! I learned a lot from everyone. Today, a customer came in looking to replace his debit card that was damaged. After replacing his card, I asked how he liked his accounts. He said good, but he would really like to pay down his debt. We got him a cash rewards credit card, did a balance transfer to pay off his credit union credit card, and didn’t stop there. I asked if he had other priorities I could help him with and he said he had 2 kids, so I told him I could get our financial advisor to help him take care of that. So, debit card, credit card, balance transfer and 2 college savings plans from one customer. Making relationships more human and helping the customer. It’s a great day back from training!
A Personal Banker attended the training in the morning, applied what she learned the same day, and in the afternoon achieved these results. A customer came in to replace a debit card, met with the Personal Banker who positioned her role, addressed the transaction, and began to ask effective engagement questions. Ultimately, she found out that control and convenience was important to the customer. Long story short, uncovered that the customer had a substantial balance with us. She was able to get him on the phone to speak with a financial advisor on the spot. All this from just a replacement debit card!
I engaged a customer in the lobby and asked how I could help her today. The customer responded by saying she only had a couple of minutes, but she really needed to order some checks. My Personal Banker was with a customer, so I invited her into my office. While preparing her check order, she shared that she only wanted to order the minimum. I noticed on her profile that she currently lived in an apartment and asked if she would be moving soon. She said yes, and was very excited. At that point, I asked if she were moving to another apartment or if she was ready to purchase a home! Her response was that she was in the market for a home and couldn’t wait to get out of her apartment. From there, I asked if she has had the opportunity to speak with a mortgage loan officer. She said she had, but not since February and rates have changed a lot since then. I then advised that she speak with a mortgage loan officer since she already has the rest of her relationship with us…how convenient would it be to manage your finances and mortgage all with the same company? She agreed and we set the appointment! That all happened in 5 minutes while preparing a check order!
While there were no final decisions or awards made at this meeting, we are advancing to the next steps with this prospect. It’s clear to me that one of the main reasons for being able to advance this opportunity is how our message was delivered regarding IA services. In other words, the Greene materials were extremely effective in shaping and conveying our message. My Teammate immediately commented after the meeting how well it went and how improved my portion of the meeting was from our last meeting together. In all honesty, I have a new confidence in how I present our services that I believe will contribute significantly to bringing in new client relationships to our firm.