Consider the following conclusions from a 2012 Corporate Executive Board report titled Building Loyalty Through a High-Quality Client Experience: “Clients’ low confidence in financial [...]
Don’t let this title deceive you. We are not suggesting you eliminate the word “sales” from your organizational vocabulary. It’s a valid term and [...]
The single biggest obstacle to consistently achieving goal in our industry is sales leadership, or more specifically, the lack of consistent, value-add coaching. Probably [...]
As firms and advisors begin to define their business models in a post-DOL world, many are making headlines. Merrill dropped commissions altogether in retirement [...]
Recent research about the financial services industry suggests we have some work to do as to how our industry is perceived by the general public. [...]
The conclusion in this PWC survey served to reinforce what Greene Consulting anticipated back in 2010 – that the next major focus for financial [...]
I thought it timely to write about this topic as we have recently run into so many financial services firms who are implementing a [...]
By: Lisa Earle McLeod Lisa Earle McLeod is a leading authority on sales leadership and the author of four provocative books including the bestseller, Selling [...]
Greene Consulting, a leading financial services education and consulting firm, and the University of Georgia's Terry College of Business, one of the top business schools [...]
By David Greene If you have been in a client-facing role in any industry for more than a year, you likely have been trained to [...]