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Tag: Financial Advisors

3 Common Client Experience Mistakes Made by Financial Institutions

By David Greene | June 12, 2014

Delivering a great client-centric experience will increase the number of referrals that you get, expand your current client relationships, and increase client retention. To learn about a few best practices for leading a distinguished, client experience, watch the video below.   3 Common Client Experience Mistakes Made by Financial Institutions 1.    Focusing on a client…

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So What is a Competency?

By David Greene | March 25, 2014

One of the biggest buzzwords in Financial Services Training and Development today is “competency.” At Greene Consulting, we have worked with many organizations as they embarked on defining key competencies to better define and clarify what is takes to be successful in a given position.  

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Don’t Waste Your Training Budget – How To Ensure Financial Advisor Training and Development Success

By David Greene | January 14, 2013

Pulling the trigger on sales training can be nerve-wracking, especially with the culture of austerity we all face today.  Your butt is on the line for the investment and, for most, training has historically produced only marginal results (assuming you can even measure the results!).  Nevertheless, you need a solution to meet next year’s goals…

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Keys for Immediate Impact when Engaging Clients on Estate Planning

By David Greene | September 17, 2012

Wealth transfer and estate planning are not only very broad topics that have myriad implications and directions for every individual client, but they also involve very significant planning discussions that require a lot of time, effort, work and money to complete.  With that said, many high net worth clients have already done some level of…

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Estate Planning Begins with “WHY?”

By David Greene | December 12, 2011

The current environment requires financial advisors and planners to be well versed in a wide array of products, services, and planning techniques. This is a daunting task, but is especially difficult when seeking to explore a client’s financial needs in an area outside the advisor’s comfort zone. Take estate planning, for example. For many advisors,…

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